Following services are offered to Shippers/Producers:
Logistical Services
- Liaising with Shipper's Representative regarding cargo demands
- Liaising with all parties (site, rail, port) to understand impact of any capacity constraint on forward demand (eg. maintenance activities, competing track and unit demand on transport capacity)
- Liaising with Shipper's Representative and Terminal Operators regarding suitable timing for upcoming shipments (in line with overall Terminal demand, available storage space and any known system capacity constraint)
- Processing vessel nominations with shippers and initiating formal acceptance
- Liaising with shipper in regards to earliest availability of storage space and projected rail program
- Co-ordinating rail program with Transport Provider and advising confirmed plan to Shipper's Representatives
- Providing spreadsheet summary detailing individual train receivals (both Transport Provider weighbridge weights and belt weights), cumulative cargo assembly tonnage and outbound Draft Survey weight.
Shipping Services
- Receiving vessel nomination from the customer and accept/not accept as appropriate, advising customer
- Receiving documentary instruction and prepare proforma documents for acceptance of shippers / producers customers prior to vessels arrival
- Organising surveyors for Cleanliness and Draft surveys
- Obtaining ECN number on-line from Australian Customs and complying with all Custom's requirements
- Following advice from surveyors of the vessel's nominated stowage rotations, we co-ordinate between vessels and shore personnel to ensure quickest port turnarounds are achieved
- Co-ordinating vessel arrival and attending vessels at anchorage or load berth where applicable and liaising with Ship's Masters and Surveyor and Hatch officers prior to loading
- Controlling the vessel's estimated cargo lift, ensuring the contract minimums and draft restrictions gazetted by Shippers are adhered to
- Attending vessel at completion of loading and completing required documents and obtaining all necessary signatures. Liaising with vessels' agents to ensure correctness of documentation
- Advising all parties of sailing details
- Preparing lay time statement as per shipper's requirements
- Collating and dispatching documents as per document instructions
- Preparing and forwarding Daily/Weekly/Monthly reports as required.