Monson Agencies Australia Pty Ltd is one of the leading Australian shipping agencies with our head office and centralised customer support hub being based in Fremantle, Western Australia. Our shipping agency in Australia specialises in bulk commodities such as coal, iron ore, alumina, caustic soda, salt, mineral sands........
From pre-arrival to post-departure our vessels are processed efficiently and in line with contract requirements.
We are continually updated of the progress throughout the vessel’s operations, along with any relevant information to that operation.
We place our full trust nationally in Monson as our Agent and they deliver as promised.
“K” Line Australia Pty Ltd
One huge benefit we find in appointing Monson Agencies Australia as our Agent is their Centralised Hub System. This enables them to respond to us immediately and across different time zones, which can be crucial during busy periods.
Their 24/7 service is something we now depend on.
Director – Head of Handy Operations
Oldendorff Carriers Singapore
Our business relies on good working relationships and Monson’s well-resourced team is committed to us and our needs. Monson Agencies Australia are dedicated to offering a personalised service and this has been proven with their regular visits to our office. We value the face to face relationship we have built with them and believe this greatly assists in smooth day to day operations of our vessels.
The vessel status information that Monson constantly provides to us is extremely valuable. This applies not only to Australian ports but our Chinese discharge ports also.
We rely on accurate and fast dispatch of our vessel’s documents upon completion. Monson has a streamlined system that allows for documents to be prepared to Letter of Credit standards. Their efficient collation is of huge benefit with our Cargo.
Their team is to be commended for their strong work ethic and the values which enable them to consistently deliver excellent service.
Minerals Marketing Consultant
Sandfire Resources NL