With over 40 years of experience, MONSON have a well-established track record of customer-centric operations. That's why we've positioned our 24/7, 365-days-a-year team and head office — the MONSON Hub —in Fremantle, Western Australia, which allows us to be more present across Asia and closer to Europe. Our approach centres wholly on empowering our customers through information delivered by industry-leading technology and systems. For us, it's about data, efficiency, and delivering our services in a way that exceeds customer expectations.
MONSON's digital transformation makes us one of the most technologically advanced in the industry. It also makes us a significant force in servicing our customers before, during, and beyond the port. For us, technology is the way forward for an industry that, in many cases, is lagging. We believe our customers benefit from a more open, transparent, and informed approach to shipping. As part of our technology push, we've invested in advanced communication, estimation, data analytics, documentation, and various integration capabilities that have been successfully deployed.